To always be a leader in shaping how Filipinos think, feel and behave about health and how health services are accessed by and delivered to them, and to use such leadership to serve equity in health, life and development.
The pursuit of our vision is animated by a passion to always keep our patient on center stage and deliver service of greater worth, engaging strategic partners who share our vision and passion, constantly proceeding from what we do best, and in the process of carrying these out, align the interests of our employees, our professional staff and our shareholders with the interests of those we serve.
Anchored by our commitment of bringing “patient partnership” to the Ilonggos, The Medical City Iloilo has embarked into a meaningful journey towards wellness. From being a challenger, we have grown into an industry leader that brought breakthroughs in Iloilo’s medical scene.
To note, TMC Iloilo has already established strategic partnership with various companies, but also with Health Maintenance Organizations (HMOs).
TMC Iloilo promises to continue the journey of making every patient as partners towards health and wellness with pride. But before being known as one of the leading healthcare brands in Iloilo, TMC Iloilo has also undergone trials which tested our strength. Travel back memory lane with TMC Iloilo’s journey as it sets the trend in shaping the landscape of Iloilo’s medical industry.
It was in 2010 when TMC acquired a three year old medical facility, Savior Intl Hospital. It was a year of uncertainty for everyone, most especially the employees. Yet, the vision of Dr. Bengzon, gave the employees the assurance that they will be working with the hospital that doesn’t just care about profit as much as it cares about its people and its patients.
Being in a provincial setup, at first, there was a fear of being dominated by the people from Manila, but all worries and fears faded with the leadership of Dr. Lito Acuin, TMC Iloilo’s first ever CEO whom people would describe as “acutely smart yet humble”.
Unfortunately, Dr. Lito Acuin did not stay with TMC Iloilo for so long due to his commitments in Manila. Good thing, Dr. Roland Carreon, TMC Iloilo’s second CEO came just in time when he is needed the most. As an easy going leader, he is very willing to lend an ear and always help his constituents. Being a young well-credentialed anesthesiologist, he sparked the plans of pioneering the Cardiac Catheterization program in Iloilo.
It was in 2011 when this plan became a reality when TMC Iloilo combined world class patient care, skilled specialists, new technologies and education to dramatically improve the treatment of heart diseases in Western Visayas through its Cardiovascular Program.
At present, TMC Iloilo’s world-class Cardiac Program continues to save lives and first performed different cardiac surgeries such as Coronary Angiogram in June 2011, Coronary Angioplasties in November 2011, and Heart Bypass in the same year. Noting its success is the 21 Open Heart Surgeries performed at TMC Iloilo in just a span of one year.
Driven by the commitment of promoting wellness to everyone, TMC Iloilo introduced the Center for Wellness Program which also became the hospital’s flagship program, making us as a one-stop shop in providing world-class medical services available to all. Under the said program, TMC Iloilo offers wide range of services including preventive, promotive, proactive, diagnostic, therapeutic and rehabilitative interventions. It also employs methods and methodologies guided by the principles of evidence-based medicine
In 2012, Dr. Oyie Balburias and Cristella Villareal became the COO and CEO, respectively. It was also on this year when the Breast Program opened to highlight beast health for women. In this connection, the Breast Clinic was established to provide multidisciplinary management of internationally accepted standards of care for benign and malignant diseases of the breast.
Considered as the center for breast modalities, it gave women access to Breast Care packages inclusive of consultation, diagnostic procedures and laboratory examinations all in one place.
It was in 2013 when Dr. Eugene Ramos joined TMC Iloilo as CEO. It was also on this year when the Stoma and Wound Care Program was established. The program specializes in managing minor and chronic wound and also involves careful preoperative and post-operative stoma care services.
Manned by expert surgeons and well-trained wound-ostonomy nurse, the clinic aims to provide necessary care and amenities to improve the patient’s way of life living with complex wounds and stomas and empowering patient partners to regain independence through its home care program that promotes support and education.
In order to solve distance barrier and lack of critical specialists in the region, TMC Iloilo introduced the Telecritical/Telemed Program which allows real-time communication between physicians and in TMC network. Through this program, Intensive Care Unit (ICU) and Acute Stroke Unit (ACSU) TMC Ortigas and Iloilo medical practitioners share their expertise to give the best services to their patient partners.
TMC Iloilo continues to bring pioneering medical services with its Neuro-Intensive Care Unit/Acute Stroke Unit Program which is specifically designed to cater patients with neurological and neurosurgical diseases suffering from acute stroke, which require close monitoring, intensive care and treatment during the critical stages.
TMC Iloilo’s Neuro ICU/ASU is being manned by Senior Neurologists and Critical Intensivists that attend to Brain Attack Team (BAT) Codes. This highly competent team ensures that patients suffering from the early onset of stroke be given the right treatment of Recombinant tissue plasminogen activator (RTPA) to reduce the conditions debilitating effects.
TMC Iloilo also first offered the Minimally Invasive Surgery Program in which focuses on giving patient benefits like no other such as fastest recovery, minimal scars, lesser pain and complications, and shorter hospital stay. The program includes convenient procedures like laparoscopic and endoscopic surgery.
It was also in 2013 when TMC Iloilo also launched the Enhanced Recovery after Surgery (ERAS) Program which reduced patient partners’ recovery time by 25% compared to its traditional counterpart through a team of highly skilled and trained surgeons.
TMC Iloilo noted another milestone in 2014 when it performed the smallest pacemaker implantation in the country by Dr. Mighty Ramirez. The first Ventricular Septal Defect (VSD) closure outside Manila was also performed in TMC Iloilo in this year.
It was also in 2014 when Dr. Villa and Dr. Budok were seated as CMO and COO, respectively, bringing more developments to TMC Iloilo in terms of medical services and programs.
The following year, another milestone happened when TMC Iloilo inaugurated our new complex which symbolized its commitment to the Ilonggo community of bringing quality healthcare services and of making every patient as partners in their journey towards wellness.
Also testifying to this commitment is TMC Iloilo’s partnership with Dream Believe Connect which opened more opportunities in making its visions reality.
The year 2017 is a significant year for TMC Iloilo as it is when most of its healthcare programs were initiated.
One of those is the Diabetes and Metabolism Program for diabetes health which gives patient partners multidisciplinary approach in treating their condition. In fact, this program is a collaboration of different medical experts composed of endocrinologists, diabetologist, nutritionist, diabetes nurse educators, ophthalmologist (retina specialist), nephrologists, neurologists, cardiologists, psychiatrists and surgeons.
Another significant health program that we have at TMC Iloilo is the I-REACT Clinic which offers screening, counselling, consultation and treatment of HIV/AIDS. The facility also aims to encourage patient partners to be aware of their status and subsequently, be provided with detailed information for prevention and therapy with utmost confidentiality. Most of all, the program targets to help eliminate stigma of HIV/AIDS by giving importance to the every patient partner’s anonymity and confidentiality.
In the same year, the Eye Clinic was established to deliver the highest quality of eye care and setting the standards for ophthalmology in the region. It offers necessary services for eye health and better vision. Aside from serving as an outpatient clinic, it also offers diagnostic services and treatment for patient partners. We are conducting various ophthalmologic treatments which include minor to major operations, intravitreal injections, laser treatment and emergency case management.
To further materialize TMC Iloilo’s commitment for patient partnership, the CTRI was established to provide efficient and high quality research management system for clinical trialists and researchers under the TMC Iloilo. It is through this program that the various expertise and ideas gathered were integrated into useful knowledge that can be translated and applied to the actual medical practice.
As a research foreground, CTRI caters to the conduct of levels I, II and III of evidenced-based research in and for the hospital.
With its established linkage with The Medical City Ortigas, this facility is geared towards bringing clinical and biomedical research experts together in looking for innovative and sustainable solutions to address the various health issues of the country.
At present, TMC Iloilo is not only becoming one of the top healthcare providers in Iloilo. It has now also become a training ground for doctors to be. With the guidance of expert Training Officer and the IM Training Core, under the leadership of their Department Chair, the residents are inculcated with the patient partnership culture and arts and sciences of medical care.
With the history it made in Iloilo’s healthcare industry and with the plans on its pipeline, TMC Iloilo is now geared towards fulfilling its dream of becoming a health institution that gives importance to patient partnership as its way of making people aware of their health.
(As of December 2023)
15 Locsin St, Molo, Iloilo City, Iloilo, Philippines | testmail@mail.com | (032) 123 4567 | 09876543212
133 Route 3, Dededo, Guam, 96912 | customer.services@grmc.gu | (033) 123 4567 | 987654321
Ortigas Avenue, Pasig, Metro Manila, Philippines | Sample email@mail.com | (033) 123 4567 | 987654321
The Medical City Clark | mail@mail.com | 031 123 4567 | 09123456789
The Medical City Pangasinan | tmcpangasinan@themedicalcity.com | 987654321
The Medical City South Luzon | 033 123 0964
Clinic Address: LG/ Alimall Phase II, Araneta Center, Cubao, Quezon City | tmcalimall@themedicalcity.com | 709-2667 / 709-2661 / 709-2455
The Medical City Clinic @ Antipolo | mail@mail.com
The Medical City Clinic @ Commonwealth | mail@mail.com
The Medical City Clinic @ Eastwood, Libis Q.C. | 011 0123 456
INACTIVE TMC Clinic @ Ever Commonwealth | samplemail@mail.com
INACTIVE TMC Clinic @ Ever Pasig
The Medical City Clinic @ Fisher Mall
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